Privacy policy

Last updated: May 2025

At Nexiffy, we take your privacy very seriously. This page explains what personal information we collect from you, why we collect it, how we use it, and how we keep it safe. We want you to feel confident and secure every time you shop with us.

2.1  What Information Do We Collect?

When you visit our store or place an order, we may collect the following:

•       Your full name

•       Your email address

•       Your delivery address

•       Your phone number

•       Your debit or credit card details (processed securely — we do not store your card number)

•       Your order history

•       Basic device information (e.g. your browser type and IP address)

2.2  Why Do We Collect This Information?

We use your information only for the following purposes:

•       To process and deliver your order successfully.

•       To send you order confirmations, shipping updates, and tracking details.

•       To respond to your questions or complaints.

•       To keep our website working properly and safely.

•       To comply with legal requirements.

We will never use your information for anything other than what is listed above without your permission.

2.3  Is Your Information Safe?

Yes. Nexiffy uses secure, trusted methods to protect your personal information:

•       Our website uses SSL (Secure Socket Layer) encryption, which means all data passed between you and our site is encrypted and protected.

•       Your payment is processed through a secure and trusted payment gateway. We do not store or have access to your full card details.

•       We do not sell, share, or rent your personal information to any third parties for marketing purposes.

ℹ️  Nexiffy is a safe and trusted store. Your information is handled with the highest level of care.

2.4  Who Do We Share Your Information With?

We only share your information with trusted partners who help us run our store, including:

•       Delivery and courier companies — so they can deliver your order.

•       Payment processors — to securely handle your payment.

•       Shopify — our e-commerce platform, which hosts our store securely.

All partners we work with are required to keep your data safe and use it only for the purpose it was shared.

2.5  Cookies

Our website may use cookies — small files saved to your browser — to help us remember your preferences and understand how visitors use our site. You can turn off cookies in your browser settings at any time, though some parts of the site may not work as well.

2.6  Your Rights

You have the right to:

•       Ask us what personal information we hold about you.

•       Ask us to correct or delete your information.

•       Opt out of any marketing emails at any time.

To make any of these requests, simply email us at nexiffy.online@gmail.com and we will be happy to help.

2.7  Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. We recommend checking it occasionally to stay up to date.